Shipping Policy

At Madeline Explores, we are committed to delivering your travel products promptly and efficiently. Please review our shipping policy below to understand how we handle and process your orders.

1. Order Processing Time

Orders are processed within 1-3 business days after they are placed.
You will receive a confirmation email with your order details once processing begins.

2. Shipping Timeframe

Delivery times may vary based on your location:
- Local Deliveries: Estimated delivery within 3-7 business days.
- Remote Areas: Delivery may take 7-10 business days.

Please note that delivery times are estimates and may be affected by unforeseen circumstances such as weather, holidays, or courier delays.

3. Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order size.
For certain promotional offers or bulk orders, free shipping may be available.

4. Cash on Delivery (COD)

We offer a Cash on Delivery (COD) option for all purchases.
Please ensure that you have the exact payment amount ready when your order is delivered.

5. Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email or SMS.
Use the tracking number to monitor your shipment’s status on the courier’s website.

6. Delivery Issues

If your order does not arrive within the estimated timeframe, please contact our customer service team.For orders marked as delivered but not received, we will coordinate with the courier to resolve the issue.

7. Undeliverable Orders

If a delivery attempt fails due to incorrect address information or the recipient being unavailable, the package may be returned to us. Additional shipping charges may apply for re-delivery.

8. International Shipping
Currently, we do not offer international shipping.

We strive to provide the best possible shipping experience. For any questions or concerns regarding your shipment, feel free to contact us